If you need shelter now, call the
Central Access Point (CAP) number at:
(513) 381-7233 (SAFE). You can also text
CAP at
(513) 970-1515 during normal business hours to get information. Calling this number is the best way to get into shelter in Cincinnati.
Due to the volume of calls, there is often a wait time. A
CAP worker will ask you some questions and then direct you to the family shelter in Cincinnati that is best for you. Due to high demand, shelters are often full. The
CAP worker will work with you to find an alternative if shelter isn’t available.